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Support

We're here to help. Find answers below or reach out directly.

Frequently asked questions

How do I restore my purchases?

Open Settings in the app and tap Restore Purchases. This will re-activate any previous purchases linked to your App Store or Google Play account. Make sure you're signed in with the same account you originally purchased with.

How do I request a refund?

Refunds are handled by the store where you made the purchase:

The app crashed or something looks wrong

Crash reports are sent automatically (no personal data included) so we may already be working on a fix. If the issue persists, email us with a short description of what happened and your device model — this helps us reproduce and fix the bug faster.

I have a suggestion or feedback

We'd love to hear it! Send us an email at the address below. Feature requests, level ideas, and general feedback are all welcome.

Contact us

For general support, bug reports, or feedback:

support@winna.app

For privacy-related questions:

privacy@winna.app